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Open Mind, Open World: Improving Intercultural Interactions

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Open Mind, Open World: Improving Intercultural Interactions

  • DVD
  • USB Flash Drive
Price: $795.00

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In a global economy, cultural misunderstandings can have an immediate, negative impact on business productivity. Open Mind, Open World provides a solid foundation for identifying and understanding basic cultural values and behaviors.  Employees and managers gain insights, strategies and skills that help minimize cultural misunderstandings and strengthen interactions.

Workshop & Self-Study Objectives

  • Identify cultural tendencies that impact our interactions and effectiveness
  • Identify and respond to situations involving intercultural dynamics
  • Distinguish between effective and ineffective intercultural communication
  • Use global awareness and the O.P.E.N. process to improve communications and productivity

Important note about this program: It is not a U.S.-centric program. The video scenarios depict people from around the world interacting with each other in common business settings (face-to-face and via conference/web).

Length: 32:00 Minutes
Key points

Additional Information

  • Presents five cultural continuums as a foundation for understanding intercultural communication
  • Illustrates common situations where effective intercultural communication is necessary
  • Promotes the O.P.E.N. process to improve global communications and productivity. 
The O.P.E.N. Process Model:
  • Observe and identify global and cultural behaviors
  • Prepare responses to common situations
  • Engage in effective multicultural communication
  • Notice the results and revise and adapt as necessary
Package Includes

Additional Information

DVD, USB Flash Drive or Streaming License available.with reproducible support materials. Print materials will be delivered electronically via email/Internet.
Alternate Versions

Additional Information

eLearning, Streaming

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