Service Heroes (Healthcare)

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Price: $795.00

Quick Overview

This is a true story of how Baptist Healthcare turned around its satisfaction index to consistently lead the nation in customer service. Viewers watch as apathetic employees transform into a motivated workforce where patients are now considered "customers".
Price: $795.00

Service Heroes (Healthcare)

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This is a true story of how Baptist Healthcare turned around its satisfaction index to consistently lead the nation in customer service. Viewers watch as apathetic employees transform into a motivated workforce where patients are now considered "customers".

Purchase all 3 programs in the Customer Service Training Series and save!

Additional Information

Key Points
  • Be ready for moments of truth.
  • Achieve through change.
  • Always think.
  • Find a way to make a difference.
  • Everyone must be involved!
  • Be a service hero.
Other Details No
Additional Content No
Package Includes

DVD and Leader's Guide on CD ROM

Full Preview https://s3.amazonaws.com/previews.trainerstoolchest.com/ServiceHeroPreview.mp4
Short Trailer https://s3.amazonaws.com/previews.trainerstoolchest.com/ServiceHeroTrailer.mp4
You Tube Full Preview N/A
You Tube Short Trailer N/A
Alternate Versions Spanish
Producer Enterprise Media

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