Program 4: Dialogue Among Generations. We apply the skills of dialogue outlined in program 1 to bridge the personal and professional style differences that exist between employees of different ages. We uncover how divergent personal and world views common to people of different generations can lead to misunderstandings and distrust and how dialogue can help overcome age barriers and build more productive workplace relationships. Dramatizations are used that demonstrate each of the 3 key skills – suspension, listening and discovery as they apply to inter-generational collaboration at work.
Length: 24:00 Minutes