Let's face it, most of us don't have the tools to resolve conflict (whether at work or at home) in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Confronting Workplace Conflict™ is a new micro-learning program packed with conflict resolution tips and tools - especially for managers and leaders.
Confronting Workplace Conflict™ presents four proven strategies that will help managers break old and negative response habits.
If you’re like most people… you never really give much thought to conflict… you just deal with it. You either fight…take flight or…simply freeze. In other words, you argue or yell your way through it… avoid it all together… or you just don’t know what to say or do.
Conflict is simply a part of life - and that’s especially true in the workplace. Confronting Workplace Conflict™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.Length: 09:00
- Key points
Managers/supervisors will learn to:
- Take a Moment
- Identify a Positive Response
- Manage Your Emotions
- Envision a Successful Outcome
- Package Includes
Materials included in the Facilitation Package: Easy-to-Use Discussion Guide and PowerPoint® Presentation