Program 1: Communicating in a Diverse World. Overview. What is dialogue - contrasting discussion, negotiation, debate and dialogue (when and why each is needed with a focus on debate vs. dialogue). Initiating Dialogue – how to do it, where to do it. The skills of Dialogue – briefly summarize Suspension (of judgment, decision making and status); Listening (with empathy, for understanding, showing you care); Discovery (uncovering and sharing hidden assumptions in yourself and others). Examples will focus on how dialogue helps us communicate across job functions, helping improve relations between people at different levels within the organization as well as between different departments or areas of expertise.
Length: 25:00 Minutes