Most salespeople and service professionals use the spray and pray approach. They conduct business in a predictable, methodical manner with every prospect or customer, treating them all pretty much the same. The fact is, everybody has a unique way in which they like to be treated, and Dr. Nate Booth shows you how to uncover what's most important to each individual you deal with.
In this basic and profound program, you'll learn the importance of discovering what people want, and exactly how they want it. Not only does he apply it to sales and service, he also shows its tremendous value in relationships, both business and personal. In this day and age, where relationships are King, and customer service is Queen, nothing short of the royal treatment will do.
About Dr. Nate Booth
Dr. Nate Booth received his D.D.S. degree from the University of Nebraska in 1971 and operated a private dental practice for nine years. He then earned a masters degree in counseling from the same school in 1983. For ten years, Nate worked closely with Anthony Robbins, gaining wisdom, insights, and practical knowledge. With a great passion for training, Nate entered the field of professional speaking. Since then, he has presented nearly 2000 seminars and workshops to audiences around the world. His impressive list of corporate clients includes American Express, INC Magazine, Oracle, Sanyo, Honeywell, NASA and dozens of others. In addition, he is the author of the books Tiger Traits, Thriving on Change, and The Diamond Touch.
Online Preview & Trailer is a short 2-Minute Clip from the program.
Length: 60:00 Minutes