Five (5) Star Selling: Easy Steps to Great Retail Sales
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- Description
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Details
Value Priced! Perfect for new employees or as a refresher for seasoned veterans, this program presents a logical, five-step selling process that viewers can easily memorize and start using with customers right away.With scenes set in a florist's shop, hardware store, men's clothier, women's boutique, shoe store, electronics shop, and others, we follow the entire selling process from start to finish, using the following steps:-
Greet the customer
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Determine his or her needs
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Present merchandise
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Validate the selection
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Close the sale
Length: 14:00 Minutes -
- Package Includes
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Additional Information
DVD and reproducible Participant Guide
Related Links:
Retail Learning Library Series
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