Customer Service: Difficult Customer ALERT

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Customer Service: Difficult Customer ALERT

  • DVD
  • DVD Rental
Price: $395.00
Description

Details

Customers flaring up all the time? Douse the fiery anger with this program. It details a simple process that will help your staff deal with angry customers and turn unpleasant encounters into positive interactions.

  • Perfecting listening skills
  • Creating a customer service rescue
  • Diffusing emotions of unhappy customers
Length: 22:00 Minutes
Package Includes

Additional Information

DVD with Leader's Guide

Alternate Versions

Additional Information

Streaming