Everyone sees the world differently. We all have different frames of perspective and reference. Generational conflict happens when Boomers and X’ers begin to make assumptions about each other and fail to recognize the other person’s frame of reference. This program introduces differences, perceptions and expectations of the two dominant employee groups which comprise today’s workforce -- Baby Boomers and Generation X. This video will show both your managers and employees how they can become more effective in today’s generationally diverse workforce.

Key Points:

• How and why Boomers and X’ers are different
• Common complaints and misconceptions about each other
• How the generations can adapt their communication styles to build alliances with each other.

Length: 25 Minutes

Package Includes:

Video or DVD and reproducible Leader’s Guide