Price: $24.95
 
  
An Overview Of Online Learning, Second Edition
If you’re thinking about using online learning in your organization, On-Line Learning will become one of your greatest planning resources. The author explains online learning in simple language, defines basic terms and concepts, and addresses three key considerations when planning an online learning program.

Price: $199.95
 
  
Brown Eyes, Blue Eyes: Linking Perceptions & Performance Facilitator Guide Package
Brown Eyes, Blue Eyes: Linking Perceptions and Performance Facilitator Guide and Participant Guides offer a comprehensive introduction to the workings of biases, stereotypes and assumptions. The Facilitator Guide walks you through Jane Elliott's groundbreaking and controversial videos----Eye of the Storm, A Class Divided, The Angry Eye, and The Essential Blue-Eyed.

Price: $17.95
 
  
Choose To Lead: Advice, Tools And Strategies For Women From Women
Are you doing all you can to become a leader? Introducing a wonderful new book that will show you the path to leadership and how to make a conscious choice to lead rather than falling into a leadership role by chance. This book is for women who want to learn to lead in powerful and effective ways. 

Price: $19.50
 
  
Dirty Dozen: Osha's Top 12 Violations Handbook
This handbook takes a closer look at the 12 areas which OSHA has pinpointed as causing the most problems in the workplace. Supervisors and employees can learn what to look for in their own facilities and how to protect themselves.

Price: $39.95
 
  
Diversity Councils That Work
This practical guide based on years of experience provides structure to the process of establishing or reinventing a Diversity Council.

Price: $24.95
 
  
Employing Generation Why? Hardcover Book
Employing Generation Why by Eric Chester is being called the quintessential guide to recruiting, hiring, training, motivating and retaining the emerging workforce. This perceptive, direct, and provocative book provides readers with an in-depth look into the mindset of the 68-million post-X Generation.

Price: $12.95
 
  
Excuses, Excuses, Excuses...for Not Delivering Excellent Customer Service -- And What Should Happen!

This insightful and funny handbook identifies everyday excuses for why customers don't receive first class service -- and suggests what reps on the front-line should do or say instead.


Price: $149.95
 
  
Fifty (50) Case Studies For Management And Supervision
Trainers can teach managers and supervisors to sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Based on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today’s complex workplace.
    

Price: $19.95
 
  
From Contact To Contract

A comprehensive collection of “best practices” for sales professionals, culled from Booher’s 21 years of communication and sales consulting work with 227 of the Fortune 500 companies.  This book is a resource the sales professionals will use again and again.


Price: $139.95
 
  
Global Competence: 50 Training Activities For Succeeding In International Business
ACTIVITIES:  Today most executives and managers need to have an international business and cross-cultural perspective. Global Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments, and develop better understanding of cross-cultural communication.