DVD Price: $999.00
 
  
 Balance Sheet Barrier, The: The Basics Of Business Finance
In this vital program, John Cleese stars as Julian Caruthers, a high-level executive who's terrified of numbers!

DVD Price: $999.00
 
  
 Behavioral Interviewing: Taking The Guesswork Out Of Recruiting
 Behavioral Interviewing: Taking the Guesswork Out of Recruiting shows how to conduct an effective interview. It shows that past behavior is the key to predicting future performance. Rather than using intuition (I'll know them when I see them), an interviewer can use the questioning techniques demonstrated to retrieve relevant information based on past experiences.

DVD Price: $999.00
 
  
 Call To Order: Converting Telephone Inquiries To Sales

Poor telephone techniques don't just create a bad impression, they lose business. Missed opportunities can result from sloppy behavior, an over-familiar approach and less-than-professional attitude.

DVD Price: $999.00
 
  
 Can You Spare A Moment?
Forward-thinking managers need to develop their counseling skills. All managers will face the issue of dealing with staff whose personal problems are affecting their work and they need the know-how and sensitivity to address such situations.

DVD Price: $999.00
 
  
 Demanding Customers
BEST SELLER:  Demanding Customers is an amusing video that demonstrates the techniques for making demanding customers satisfied. Several realistic scenarios draw on the everyday experiences of front-line staff and the different characters they face up to: Mr Snappy, Mrs Picky, Mr Yappy, and Ms Flash.

DVD Price: $999.00
 
  
 Dreaded Appraisal, The
Turn the interview into a positive experience for both the employer and employee. This program illustrates some typical problems managers and team leaders are likely to face in their interviews.

DVD Price: $999.00
 
  
 I Wasn't Prepared For That
Fear. That’s the main reason most people won’t make presentations, or make them poorly. By following the three simple lessons of I Wasn’t Prepared For That, anyone can conquer presentation phobia and go on to make his or her case successfully and professionally.

DVD Price: $999.00
 
  
 If Looks Could Kill
BEST SELLER:  How people behave when dealing with customers or colleagues can determine the success or failure of each interaction.

DVD Price: $1070.00
 
  
 Jamie's Kitchen: 15 Lessons On Leadership
British celebrity chef Jamie Oliver’s passion and vision transformed a bunch of unemployed kids into an efficient, organized team, capable of running a first-class London restaurant, Fifteen.

DVD Price: $1070.00
 
  
 Jamie's Kitchen: 15 Lessons On Teamwork

AWARD WINNER:  British celebrity chef Jamie Oliver's passion and vision transformed a bunch of unemployed kids into an efficient, organized team, capable of running a first-class London restaurant, Fifteen. Fifteen Lessons on Teamwork identifies the key stages of team development - forming, storming, norming and performing. It follows Jamie's young trainee chefs as they move through these stages to come together as an effective unit.