DVD Price: $995.00
 
  
 Abilene Paradox, 2nd Edition
BEST SELLER: Jump in the car and hit the road to Abilene. What you'll find is a road littered with anger, frustration, blame and failure. It's a journey during which deeply held, logical values fall victim to group dynamics, a road that takes you to group consensus where there is none.
 
 

DVD Price: $495.00
 
  
 Are You With Me? Common Courtesy On The Phone
This program begins by asking a simple question. Why does there seem to be one set of rules for the way we behave when we’re physically with other people, and a whole different set of rules for the way we act when we’re separated, as we are when we’re on the phone?

DVD Price: $695.00
 
  
 Between You And Me: Solving Conflict-- Government Version
BEST SELLER:  Help employees solve conflict before it affects performance! A trainers’ favorite since its release, this video uses realistic role-plays to help employees embrace teamwork and solve their own conflicts without management intervention.

DVD Price: $745.00
 
  
 Between You And Me: Solving Conflict
Help employees solve conflict before it affects performance! A trainers’ favorite since its release, this video uses realistic role-plays to help employees embrace teamwork and solve their own conflicts without management intervention.

DVD Price: $495.00
 
  
 Brain Game: What's Sex Got To Do With It?
Discover the different strengths men and women bring to problem solving! Join host Dr. Nancy Snyderman and a focus group of working men and women as they play THE BRAIN GAME.

DVD Price: $999.00
 
  
 Call To Order: Converting Telephone Inquiries To Sales

Poor telephone techniques don't just create a bad impression, they lose business. Missed opportunities can result from sloppy behavior, an over-familiar approach and less-than-professional attitude.

DVD Price: $495.00
 
  
 Changing The Rules
Understanding the dynamic of gender-related communication problems is the first step in creating a harmonious work environment. But that is only part of the puzzle.

DVD Price: $695.00
 
  
 Closing The Gap: Gender Communications Skills
 
Based on the work of communication expert Dianna Booher, Closing the Gap is a video-based training program that can help resolve communication problems for all employees in your organization.

DVD Price: $795.00
 
  
 Communicating Non Defensively
Have you ever expressed an opinion that led others to become defensive or hostile - even if you didn't mean it personally? Many people have reasons for believing they're being attacked.

DVD Price: $945.00
 
  
 Communication Breakdown
BEST SELLER:  Communication problems can have a devastating role in undermining organizational success.  Communication Breakdown identifies and prescribes a “fix” for the seven most important communication problems that can derail your organization.